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Please provide a positive rating! Glad I could be of assistance and God Bless, Travis B.I have a small electronics repair shop out of my home and just yesterday checked in a third Toshiba machine with this same problem: failed GPU. I would personally recommend to let a local repair shop or company that you bought it at put Window's 7 on the computer. Yes you would need to obtain or buy Window's 7, and install it, this would save all your data on the computer like files and pictures and such when doing so as well. "Satellite U920t Ultrabook" is shipped with Windows 8, if you still have Windows 8 installed in your Ultrabook, you can find steps on how to restore your computer to an earlier date from here. If the test fails, contact manufacturer for repair/replacement else try to restore your computer to an earlier date when touchpad was working. If available, try to run the test on the touchpad. You can download the most updated drivers for your Toshiba Laptop from the below mentioned hyperlink: DRIVERS & SOFTWARE If the issue still persists, try to run the diagnostics provided by the manufacturer. Answer: For your Issue you are having now, I would recommend to follow all the steps listed below: Please uninstall and then reinstall the drivers for touchpad and check.

and do the steps listed in my answer, here it is again, also since you need and want Window's 7 installed which is better then Window's 8 anyways. I would suggest that a computer shop do the steps for you as I cannot remote into that device. Penny that's correct the steps provided in previous answer are correct to get you working again.

Please provide a positive rating! Glad I could be of assistance and God Bless, Travis B. Penny, For your Issue you are having now, I would recommend to follow all the steps listed below: Please uninstall and then reinstall the drivers for touchpad and check.